We are proud of our employees. We believe that our people are the single most important influence on our ability to offer the highest standard in science and customer service.

SCIENTISTS

Most of our Scientists hold a Ph.D. designation. Coupled with their education, our senior Scientists also have extensive backgrounds in tobacco science.

Our Scientists have dual roles – client specific and science specific. From the client perspective they must:

• ensure quality of data by reviewing, clarifying and validating final results;
• maintain and develop compliant methods for analyses; and
• manage all projects, project teams and timelines.

From the science perspective, our team of Scientists concentrate a portion of their time contributing to improving the understanding of the science of tobacco. They:

• actively participate in discussions and inter-laboratory joint experiments with industry through coordinated scientific task forces (i.e. CORESTA);
• present abstracts and posters at scientific conferences held by groups such as CORESTA, the Tobacco Science Research Conference, and the Asian Collaborative Study; and
• participate in, designing, and developing research studies funded by Labstat - results of these studies may be presented at conferences and to clients, and/or published.

OPERATIONAL STAFF

In support of our Scientists we have a large, well-trained, operational staff consisting of statisticians, analysts and technicians charged with product preparation, sample generation, sample preparation, sample analyses and data preparation.

Labstat is committed to investing its resources to ensure competency and expertise. Our operational staff must complete an extensive training program prior to assuming the corresponding job function. Compliant with our internal training standard operating procedures, all staff must complete training with an experienced and approved internal or external designate. Our staff must clearly demonstrate competency through an evaluative process prior to assuming their new role.

To achieve continuity of service and ensure we are flexible to meet client timelines, many in our operational team are cross-trained in other related roles.

All of our employees embrace our corporate principles of customer satisfaction, continuous improvement, integrity and respect.