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Quality Assurance

ISO 17025 accredited standards council of canada Labstat believes laboratory accreditation (ISO 17025) is of primary importance. It is an objective assessment of a laboratory’s capability and commitment to produce repeatable, defendable and accurate data.

To maintain the integrity of our accreditation and protect the interests of our clients Labstat has created a quality assurance department solely dedicated to complying with these standards. The Quality Assurance Department achieves these objectives by:

  1. documenting compliant procedures for the services we render;
  2. managing the training of personnel in the aforementioned procedures and in the standards we subscribe to; and
  3. conducting regular audits of projects and procedures to ensure compliance .
The audit process is as important to our clients as it is to us. Our clients and Labstat need to be assured that the results we produce are reliable, defendable and supported by audit trails.

Labstat undergoes audits by internal auditors, clients and our accrediting body (Standards Council of Canada). Quality Assurance is mandated to audit all areas of our laboratory to ensure compliance with our quality system. Furthermore, this group routinely audits specific projects to ensure compliance with our documented standards.

Our Quality Assurance staff conducts internal audits according to a specific protocol, as dictated by our standard operating procedures. This involves the actual audit, creation and review of an audit report, a post-audit meeting with the individuals involved, issuance of any requests for corrective actions, development of an action plan for corrective actions, and follow-up and verification of implementation of actions. Labstat conducted 83 internal audits in 2004.

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